Google app won't brandish search results

If you don't get search results in the Google app, you might demand to modify some settings. You lot can resolve errors like:

  • "Unfortunately Google Search has stopped working."
  • "The asking was not performed considering there was no connectivity."

Follow these steps to try to resolve your trouble.

Tip: Settings might vary by device.

Pace 1: Attempt to fix your Cyberspace connection

1. Make sure your device isn't in Airplane mode

Airplane mode turns off Wi-Fi and mobile networks. If there's an airplane icon at the tiptop of your screen, Aeroplane mode is on.

To plough off Airplane mode:

  1. Open SettingsSettings.
  2. Under "Wireless & networks," tap More than.
  3. Turn off Airplane mode.

To cheque if y'all get results, try your search again.

2. Check your Wi-Fi connection

If you utilise Wi-Fi to connect to the Net, yous might need to adjust your Wi-Fi settings.

To turn on Wi-Fi:

  1. Open Settings Settings​.
  2. Under "Wireless & networks," tap Wi-Fi.
  3. Turn on Wi-Fi.
  4. Choose a network and enter a countersign if asked.

A Wi-Fi icon should appear at the height of your screen. To check if you get results, try your search again.

If you don't get results, try these steps:

  • If the icon has a "?": Wi-Fi is turned on, but you aren't connected to a network. Follow the steps to turn on Wi-Fi and choose a network.
  • If the icon has a "!": Yous're connected to a network simply non to the Cyberspace.
    • Make sure you've chosen the correct network.
    • If you're on a public network, yous might need a password. In your browser, open a webpage to get a sign-in screen.
    • If the modem is yours, restart it. If that doesn't piece of work, contact your Net provider.
  • If the icon is partially filled or blinks: You accept a weak connection or your device is nevertheless trying to connect.
    • Make sure y'all've chosen the right network.
    • If you know where the router is, to get a stronger betoken, movement closer to it.
    • If the router is yours, restart it.

If the Wi-Fi still doesn't work, you lot might need to use a mobile information connection instead. Turn off Wi-Fi and endeavor your search again.

3. Cheque your mobile data connection

When Wi-Fi isn't available, you can connect to the Internet with mobile data.

To check your mobile data connection: Open up your browser and go to any webpage. If the page doesn't load, follow the steps below.

To plow on mobile information:

  1. Open SettingsSettings​.
  2. Nether "Wireless & networks," tap Data usage.
  3. Turn on "Cellular data" or "Mobile data." If it was already on, plough it off and on over again.

At the top of your screen, you should notice your betoken strength and blazon of data connection (like LTE). To check if you become results, try your search again.

If yous don't go results or yous get a no-point icon, endeavour these steps:

1. Go to an area with better coverage.

Some undercover and rural locations don't accept connections. Try to connect in a different expanse.

2. Contact your mobile service provider

If your device ofttimes has problems with connections, contact your service provider.

Step 2: Endeavor to fix the Google app

1. Restart the Google app

2. Restart your device

Restart your device and try your search again.

three. Update the Google app

If you lot're able to connect to the Internet, update the Google app to the latest version.

To bank check if you become results, try your search over again.

four. Articulate your Google app cache

When you clear an app'due south cache, you delete data stored in a temporary surface area of the device's retentivity. This activeness won't delete permanent files.

To clear your Google app cache:

  1. Open up SettingsSettings​.
  2. Under "Device," tap Apps or Application managing director.
  3. Select Google App.
  4. Nether "Storage" or "Cache," tap Clear cache.

To check if you get results, try your search again.

5. Clear your Google app information

When yous clear an app's information, you lot permanently delete all of the app's data, including files and settings.

To clear your Google app data:

  1. Open up SettingsSettings​.
  2. Under "Device," tap Apps or Application director.
  3. Select Google App.
  4. Under "Storage," tap Manage space and thenArticulate Google search data.

To cheque if you lot get results, try your search again.

Proceed in heed that many problems resolve on their own. If you followed these steps and search results even so don't show up, endeavor again in a few hours.

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